Privacy Policy BCB88MY – Protecting Your Personal Data Is Our Priority

As a responsible online entertainment platform, bcb88my collects your personal information only for lawful, specific, and transparent purposes. We do not collect data beyond what is necessary to provide our services to you. There are two main categories of data we collect:

1.1 Information You Provide Directly

When you register an account or interact with the bcb88my platform, you provide us with the following information:

• Full name as per official identification document (MyKad or Passport)
• Date of birth for age verification
• Active email address for account communications
• Valid Malaysia phone number
• Bank account or digital wallet details (for processing deposits and withdrawals)
• Copy of identification document for KYC verification
• Transaction history and gaming activity information

1.2 Information Collected Automatically

When you browse and use the bcb88my platform, our systems automatically record the following technical information for security and service improvement purposes:

Data Type	Example	Purpose
Device Data	Device type, operating system, browser version	Compatibility and security
Network Data	IP address, ISP, general location	Fraud detection
Session Data	Login/logout times, session duration	Responsible gaming
Behavioural Data	Pages visited, games played	User experience enhancement
Cookie Data	Session cookies, preference cookies	Platform functionality and analytics

Bcb88my uses collected information on the basis of lawful grounds, including the performance of a contract, legitimate interests, legal compliance, and in some cases, your consent. The following are the primary uses of your personal data:

2.1 Account Management and Services

• Creating and managing your member account
• Processing deposits, withdrawals, and financial transactions
• Verifying your identity through the mandatory KYC process
• Providing access to games and platform features
• Processing bonus and promotion applications

2.2 Security and Fraud Prevention

• Detecting and investigating suspicious or unauthorised activity
• Preventing money laundering and illicit financing
• Monitoring compliance with our Terms and Conditions
• Protecting the integrity of games and platform fairness

2.3 Communications and Support

• Sending transaction notifications and account updates
• Delivering customer support across multiple channels
• Notifying you of policy changes or updates to the terms of service
• Sending relevant promotional information (with your consent)

2.4 Legal and Regulatory Compliance

As a platform operating in compliance with Malaysian law, bcb88my is required to retain transaction records and verify user identities in accordance with applicable legal requirements, including Anti-Money Laundering (AML) and Counter-Financing of Terrorism (CFT) obligations.

2.5 Platform Improvements

Anonymised and aggregated usage data is used to analyse usage trends, identify technical issues, and make continuous improvements to the interface, performance, and overall experience of the bcb88my platform.

It is bcb88my's strict policy never to sell or disclose your personal data to third parties for marketing or commercial gain. However, there are limited situations where data sharing is necessary to enable us to provide services to you:

3.1 Trusted Service Providers

Bcb88my works with selected third-party service providers to support platform operations, including licensed game software providers, certified payment processors, KYC identity verification services, and certified cloud infrastructure providers. All such providers are bound by strict confidentiality agreements and may only use your data for the specified service purposes.

3.2 Legal Compliance and Authorities

Bcb88my will disclose your personal data to the relevant authorities when required to do so by law, court order, or valid legal process. This includes investigations by financial authorities, law enforcement agencies, or regulatory bodies with legitimate jurisdiction.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of bcb88my's business assets, user data may be transferred as part of that transaction. Users will be notified via email and a prominent notice on the platform should this occur, and any new recipient will be bound by this Privacy Policy.

The bcb88my platform uses cookies and similar tracking technologies to enhance your browsing experience, maintain session security, and understand how users interact with our platform. The following are the types of cookies we use:

4.1 Essential Cookies (Required)

These cookies are essential for the platform's core functionality and cannot be disabled. They include session authentication cookies that keep you logged in, security cookies that protect your account from unauthorised access, and cookies that store your language preferences. Without these cookies, the platform will not function properly.

4.2 Performance and Analytics Cookies

These cookies help us understand how users interact with the bcb88my platform — which pages are visited most frequently, where users encounter issues, and how platform response times can be improved. All data collected through these cookies is aggregated and does not identify you personally.

4.3 Functional Cookies

These cookies allow the platform to remember your preferences, such as preferred font size, game display settings, and layout choices. They help deliver a more personalised experience each time you visit bcb88my.

4.4 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect platform functionality. Most modern browsers allow you to view, delete, and block cookies from specific websites via the Settings or Preferences menu.

Bcb88my continuously invests in security infrastructure to protect your personal data from unauthorized access, disclosure, alteration, or destruction. The technical and organizational security measures we implement include:

• Data Encryption in Transit: All communications between your device and bcb88my's servers are protected by TLS 1.3 protocol with 256-bit SSL certificates.
• Data Encryption at Rest: Sensitive data stored in our databases, including financial information and identity documents, is encrypted using AES-256 algorithms.
• Layered Access Controls: Access to systems containing user data is governed by multi-factor authentication (MFA) and the principle of least privilege — only staff who require it for their job responsibilities may access such data.
• Continuous Security Monitoring: Intrusion detection systems (IDS) and threat monitoring operate 24/7 to detect and respond to any security threats.
• Regular Security Testing: bcb88my conducts regular penetration testing and vulnerability assessments by independent security experts to identify and address any weaknesses before they can be exploited.
• Staff Training: All bcb88my staff who handle user data receive comprehensive data security training and are bound by strict confidentiality agreements.

Bcb88my retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required to comply with legal obligations, resolve disputes, and enforce our agreements.

In general, data retention periods are as follows:

• Active Account Data: Retained for the duration your account is active and for 5 years following account closure, in compliance with legal requirements.
• Financial Transaction Records: Retained for a minimum of 7 years in line with Malaysia's accounting and anti-money laundering legal requirements.
• KYC Documents: Retained for 5 years after the business relationship ends, in accordance with identity verification legal requirements.
• Communication Logs: Support emails and Live Chat conversation records are retained for 2 years for reference and dispute resolution purposes.
• Analytics Cookie Data: Data collected through analytics cookies is deleted or anonymised after 13 months.

Once the specified retention period has elapsed, your data will be securely deleted or anonymized so that it can no longer be associated with you.

In the course of platform operations, your personal data may be processed or stored on servers located outside Malaysia, including in countries across Asia Pacific and Europe. bcb88my ensures that any such cross-border data transfers are carried out with adequate safeguards, including:

• Standard contractual clauses approved by the relevant data protection authority
• Transfers only to countries with a recognised equivalent or higher level of data protection
• Data protection impact assessment conducted prior to any new transfer
• Binding data processing agreements with all international partners

The bcb88my platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Our registration process requires age verification, and we conduct ongoing checks to identify accounts that may have been registered by underage individuals.

If we determine that personal data has been collected from an individual under the age of 18, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who discover that their child has registered an account on bcb88my are requested to contact us immediately at [email protected].

The bcb88my platform may contain links to third-party websites or applications not operated by us. This Privacy Policy applies solely to the bcb88my platform, and we are not responsible for the privacy practices of any external websites.

We encourage you to read the Privacy Policy of every website you visit, especially before providing any personal information. Links to external sites do not imply that bcb88my endorses or approves the content or privacy practices of those sites.

Bcb88my reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any significant changes will be communicated to you through:

• Email notification sent to your registered address
• Prominent notice displayed at the top of the bcb88my platform
• Update the "Last Updated" date at the top of this Privacy Policy

Your continued use of the bcb88my platform after the effective date of any changes will be considered your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and stop using the platform.

The current version of this Privacy Policy is effective as of: 1 January 2026

If you have any questions, concerns, or requests regarding this Privacy Policy or how bcb88my handles your personal data, please contact our Data Protection Officer through the following channels:

For official requests relating to data rights under Malaysia's PDPA, please clearly state the type of request (access, correction, deletion, etc.), along with your full name and account number when contacting us. This will help expedite the processing of your request.